ABOUT THE SPEAKER

Jonathan Hoban is the founder of Sensitivity Management, a framework designed to transform sensitivity into a valuable asset in professional environments. As a coach, expert speaker, and workplace well-being specialist, he helps leaders and teams build resilience, foster meaningful connections, and create thriving workplace cultures.

His expertise has been featured by BBC London News, ITV, and leading publications such as The Times, The Telegraph, The Guardian, and Psychologies, among many others. He is also a published author with Hodder & Stoughton.

Jonathan has delivered impactful talks and workshops for organisations including Warner Bros, the Department for Transport, Chubb, RSA Insurance Group, Weil, Gotshal & Manges LLP, Block Recruit and Foundever. His latest framework, Sensitivity Management, is redefining how organisations recognise, reframe, and harness sensitivity as a strategic advantage.

MY STORY: WHAT LED ME TO DEVELOP SENSITIVITY MANAGEMENT

Following a period of loss, bereavement and burnout, I uncovered an underlying factor that amplified every setback:

MY SENSITIVITY.

The truth is that many of us still don’t fully understand the broader impact of our own sensitivity—the powerful innate qualities that come with it, along with the pitfalls that, if unmanaged, can cause us to spin out of control. Why? Because many of us may still struggle to name it and openly admit, ‘I’m sensitive.’ And because of this, we fail to recognise the influence it has over our lives in ways that can hold us back, drag us down, or lift us up.

I came to realise that without a true relationship with our sensitivity—without a deeper understanding of all the elements of its make-up—it disempowers us. At times, we may even feel powerless by lacking this essential knowledge of it. But by connecting with it, fully embracing it, and learning how to manage every aspect of it, we become empowered.

AND IT WAS THIS REALISATION THAT LED ME TO DEVELOP SENSITIVITY MANAGEMENT.

Sensitivity may be suppressed, hidden, and pushed out of sight in our society—but it is always ours to reclaim. It is not just part of our biological and evolutionary design; it is a power we can learn to harness—one that can work for us rather than against us.

Through my research on sensitivity and the development of this framework, I’ve helped many individuals, including myself, let go of any residual shame attached to it. Sensitivity Management has been designed to empower us to recognise and embrace its hidden strengths by bringing them to light and equipping us with the tools to navigate its challenges. More than anything, I’ve learned that when we shift our perspective on sensitivity, it stops being a hindrance and instead becomes one of our greatest assets.

RESEARCH

My research on sensitivity explores its foundations in evolutionary psychology, attachment theory, sensory processing, polyvagal theory and self-regulation.

Alongside academic study, my understanding has been shaped by years of clinical observation and expertise as an integrative psychotherapist, where I have seen firsthand how sensitivity profoundly impacts mental health—both as a strength and a challenge.

As part of my research, I re-examined Johari’s Window, a psychological model that illustrates self-awareness and how we perceive ourselves versus how others perceive us, exploring how unrecognised sensitivity affects self-awareness and interpersonal dynamics. I also further explored the necessity for self-regulation and energy management, the positive impact this has upon our parasympathetic nervous system and vagus nerve, which in turn supports sensory regulation and enhances our ability to manage sensitivity.